Privacy Policy

Last Updated: November 2025

Welcome to Alaya Stays Nathaniel.
Your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us when you visit our website or book a stay at our farmhouse.

By using our website or services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

a. Personal Information

When you make a booking, contact us, or fill out any form on our website, we may collect:

Your full name
Email address
Phone number
Booking and stay details
Any information you voluntarily provide through messages or inquiries

b. Automatically Collected Information

When you browse our website, we may automatically collect non-personal information such as:

Browser type, device type, and operating system
IP address and approximate location
Pages visited and time spent on our site

2. How We Use Your Information

We use your personal information to:

Process and confirm your bookings or inquiries
Communicate with you regarding your stay or services
Provide customer support and respond to your queries
Improve our website and services
Send updates, offers, or promotions (only with your consent)
Comply with applicable Indian laws and regulations

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information to anyone.
Your information may be shared only in the following cases:

With trusted third-party service providers (such as payment gateways, email service providers, or booking systems) who assist in our operations
If required by law enforcement authorities, government agencies, or court orders
To protect the rights, property, or safety of Alaya Stays Nathaniel, our customers, or others

All service providers handling your data are required to maintain its confidentiality and security.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, or disclosure.
However, while we strive to protect your data, please note that no method of transmission over the internet is completely secure.

5. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us analyze web traffic and personalize content.
You can choose to disable cookies in your browser settings. However, some parts of the website may not function properly if you do so.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience.
Please note that we are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies separately.

7. Your Rights

Under Indian privacy laws, you have the right to:

Access and review your personal information we hold
Request correction or deletion of inaccurate data
Withdraw consent for marketing communications at any time

To exercise these rights, please email us at contact@bestfarmhouse.online.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
All updates will be posted on this page with the latest effective date.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

Alaya Stays Nathaniel
📍 48A, Phase 5, Sector 135, Noida, Uttar Pradesh 201304
📞 +91-9953710111
📧 contact@bestfarmhouse.online